Association of Healthcare Funders of Zimbabwe (AHFoZ) Privacy Policy

 

Effective Date: 9 December 2025

 

The Association of Healthcare Funders of Zimbabwe (AHFoZ) is committed to protecting your privacy. This policy explains what information we collect when you use our website or mobile app, how we use it, and the choices available to you.

 

1. Information We Collect

 

We may collect:

• Information you provide to us directly (such as your name, contact details, membership or provider information, and any forms you submit).

• Information collected automatically through cookies or your device (IP address, browser type, app usage, device ID, location if enabled).

• Health-related information only where necessary and only with your consent.

 

2. How We Use Your Information

 

We use your information to:

• Provide and improve our services

• Support communication between funders, providers, and members

• Respond to enquiries and support requests

• Send updates or notifications related to our services

• Meet legal, regulatory, and reporting obligations in accordance with the Zimbabwe’s Data Protection Act.

• Prevent and detect fraud within the healthcare funding ecosystem

 

 

 

We do not sell your personal information.

 

3. Sharing Your Information

 

We may share information with:

• Healthcare funders and providers where relevant to your request

• Regulatory bodies when required by law

• Service providers who support our IT, security, and digital platforms

• Other third parties only with your consent

 

All third parties are required to protect your information.

 

4. Cookies & Tracking Technologies

 

Our website and app may use cookies to improve your experience, remember your preferences, and analyse how our platforms are used. You can adjust your cookie settings through your browser or device.

 

5. Data Security

 

We take reasonable steps to protect your information through encryption, secure servers, access controls, and ongoing security monitoring. However, no system is completely secure.

 

6. Your Rights

 

You may request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of information where legally permissible

• Withdrawal of consent

• Limitation or objection to certain types of processing

 

Requests can be submitted using the contact information below.

 

7. Data Retention

 

We keep personal information only as long as necessary for operational, legal, and regulatory purposes. Information is securely deleted when no longer required.[LC1] 

 

8. Children’s Privacy

 

Our services are not directed at children under 18 unless expressly stated. We do not knowingly collect children’s data without appropriate consent.

 

9. Changes to This Policy

 

We may update this policy from time to time. The latest version will always be available on this website or app.

 

10. Contact Us

 

If you have questions or want to exercise your rights, contact:

 

Association of Healthcare Funders of Zimbabwe (AHFoZ)

 

Data Protection Officer
Association of Healthcare Funders of Zimbabwe (AHFoZ)
18 Southey Road, Hillside, Harare
Tel: 08677008320 / (+263) 777 489 701
Email: cmakoko@acr4solutions.com